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Delivery options

At True Jewels we offer a range of delivery options to suit your lifestyle.

All Orders - £5 delivery

You can have your order delivered to any address in the UK. Unfortunately we do not deliver to addresses in Eire or the Channel Islands. All delivery is recorded and will need to be signed for.

Please note: delivery lead times are extended over public holidays. Over public holidays, please refer to the estimated delivery dates provided in checkout.

Urgent Delivery – Please call to confirm dates for urgent deliveries.

Orders will be delivered by Royal Mail or by Secure Mail Services and will need to be signed for.

Personalised jewellery items

For personalised jewellery orders, it can take between 14 to 17 working days to be despatched.

Engraved items

If you choose to have your order engraved, it can take between 7 to 14 working days to be despatched dependant on your chosen delivery method. In most cases it won't take this long but please do add an extra 7 working days to the expected delivery lead times shown above to avoid disappointment.

Gift Packaging and Personal Message

We've created a beautiful range of gift packaging exclusively for True Jewels. For £3.50, you can have your gift sent in a stylish box, decorated with a ribbon. We'll also include a personalised card with your own message.

If you would like us to package your gift, select "Gift wrap and personal message" on the Gift Options page before you continue to checkout.